Key Activities Undertaken
- Regular Headcount, Productivity, Efficiency, and various MIS reports
- Capturing Real-time productivity data for deployed associates
- Ensuring teams to meet KPI – Targets
- Managing duty roasters, floaters, relievers
- Manpower ready deployments with assets like laptops, Data Cards, mobile phones, tablets, toolkits, PPE, Uniform, and other essentials
- Counter attendance management, Work Audits, checks, etc. to ensure higher productivity Regular training programs for skill enhancement and behavior of employees
Key Projects executed
Direct Marketing Agency for new PNG connections across Delhi & NCR for the largest gas distribution company in the city.
Door to door Survey | Lead Generation | Marketing Activities | Sales | Workforce Management | Documentation | Data Management in CRM
Outsourcing of Electrical, Mechanical for CNG and PNG across Delhi & NCR for the largest gas distribution company in the city
Maintenance of CNG Gas stations | Complaint Management | Technical Support |
Outsourcing of Meter reading Services in parts of Delhi for the largest power distribution company in Delhi
Door to Door real-time data input|Data output | Door to door Bill Distribution | Maintaining POD
 Outsourcing of Customer Support Services for Largest Oil and Gas Company
Inbound queries | Complaint management | Grievance handling & Support
Providing Technical and Non-Technical Manpower Largest Oil and Gas Company
Maintenance of CNG Gas stations | Complaint Management | Technical Support |